Delivery & Returns
As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available. Once confirmed we will process the payment and your order will be dispatched within the products delivery window. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.
Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched between 3 - 5 working days. We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 3 working days, please reach out to us via email at firstname.lastname@example.org so that we can help.
For our FMF range of custom built pool tables and other brand slate tables our turn around time will average between 1 - 5 weeks. Please contact us for more precise delivery windows.